Individual
Community Support
Setup questions, CLI guidance, and product feedback through shared support channels.
100 hosted credits
Help & Security
Support Center
Help for CLI login, preparation runs, source quality, and export formats.
Professional
Priority Support
Faster help for broken preparation runs, failed exports, evaluation issues, and account questions.
1,000 hosted credits
Business/Enterprise
SLA-Backed Priority Support
Dedicated ownership for enterprise onboarding, custom integrations, deployment planning, and production incidents.
2,500 hosted credits
Self-service first
Search the docs for CLI login, account usage, dataset formats, preparation execution, and export behavior.
Business escalation
Business/Enterprise adds SLA-backed support, custom integrations, a dedicated account manager, and deployment planning.